Agenda

Agenda

01

Leadership, Strategy & Culture

  • The role of Emotional Intelligence in driving EI
  • Defining and creating a sustainable digital workplace
  • Shaping culture and managing change across the enterprise
  • Employee engagement virtual cycle
  • Building brand communities in organisations

02

Employee Experience Practices

  • Defining and mapping the employee journey
  • Getting started with employee experience programs
  • Applying design thinking to the employee experience

03

The Intelligent Workplace

  • The future of the workplace, AI, machine learning and millennials
  • Implementing employee analytics
  • Employee service profit chain

04

Enterprise Innovation

  • Open innovation and incremental innovation
  • The fad of disruptive innovation

05

Employee Communication

  • The power of effective listening
  • Recognising body language cues
  • Managing the grapevine